GENERAL CONDITIONS OF SALE

The offer and sale of products on our web site ("glamourstore.it") are governed by these Conditions of Sale. The products purchased on glamourstore.it are sold directly by ULISSE S.p.A. Srl ("ULISSE S.P.A."). ULISSE S.p.A. VAT Number 01270360439. The head of ULISSE S.p.A. in Italy, S.s. 16 KM 333+950 62018 Porto Potenza Picena (MC) . If you need more information please go to the HELP, CONTACT section, or contact our CUSTOMER SERVICE. For further legal information, please read: Terms of Use, Privacy Policy and Return Policy.

1.How to Execute a contract with ULISSE S.P.A.

To conclude the purchase of one or more products on glamourstore.it, you must fill out the order form electronically and send it to ULISSE S.P.A.S, via computer, according to the instructions. The order form contains a summary of the General Conditions of Sale, information on the characteristics of each product ordered and its price (including all applicable taxes), the way of payment that you used to purchase each product and the delivery of purchased products, shipping costs and the explanation of the necessary conditions for exercising your right of cancellation and how and when to return products purchased. The contract is concluded when ULISSE S.P.A. receives, via computer, your order form, after verification of the correctness of data relating to your order.

Prior to purchasing the products, by transmitting the order form, you will be asked to carefully read the Terms and Conditions, and confirm their acceptance by selecting the corresponding field. The order form will be filed in our database for the period of time required to process your order and as provided by law. Before submitting the order form, you will be asked to identify and correct any errors in data entry.

Once the contract will be concluded, ULISSE S.P.A. will process your purchase order. ULISSE S.P.A. can not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in case of unavailability of products. In these cases we will inform you by e-mail that the contract is not concluded and that ULISSE S.P.A. has not carried out your purchase order specifying the reasons.

If the products featured on glamourstore.it, are no longer available for sale at the time of your last access to the site or sending the order form, it is up to ULISSE S.P.A. to communicate, promptly and in any event within thirty (30) days from the day following that on which you have sent your order to ULISSE S.P.A., the unavailability of products ordered. In case of forwarding the order form and pay the price, ULISSE S.P.A. will refund you the sum paid.With the transmission of the order form, you unconditionally accept and undertake to observe in dealing with ULISSE S.P.A., these Conditions of Sale. If you do not agree with any of the terms in the General Conditions of Sale, please do not submit your order form to purchase products on glamourstore.it.

By submitting an order form, you confirm that you understand and accept the Terms and Conditions and all the additional information contained in glamourstore.it, also through links, including the General Conditions of Use and Privacy Policy. Once the contract is concluded, ULISSE S.P.A. will send you through e-mail, a receipt of purchase order, containing a summary of the information contained in the order form, information concerning the essential characteristics of the product and the details of it, including price, payment method.

2. Guarantees and products prices

On glamourstore.it are offered for sale only genuine and quality products. These products are purchased directly from ULISSE S.P.A. from manufacturers and dealers, carefully selected by stringent quality controls. ULISSE S.P.A.S does not sell used, irregular or inferior to the corresponding standards offered on the market. The essential characteristics of products are shown on glamourstore.it within each product. The images and colors of products offered for sale on glamourstore.it may not exactly correspond to the real effect of the Internet browser and monitor. Product prices are subject to change. Check the final price of sale before sending the order form. ULISSE S.P.A., in case of the exercise your right of cancellation, has the right not to accept returned products that have been altered from their original status or have been damaged.

I prezzi dei prodotti potrebbero essere soggetti ad aggiornamenti. Accertarti del prezzo finale di vendita prima di inoltrare il relativo modulo d'ordine. ULISSE S.P.A., in caso di esercizio del tuo diritto di recesso, ha la facoltà di non accettare la restituzione dei prodotti che siano stati alterati nelle loro caratteristiche essenziali e qualitative o che siano stati danneggiati.

3. Payments

To pay the price of the products and their shipping costs must be one of the procedures specified in the order form. If paying by credit card, financial information (for example, the number of credit / debit card or the expiration date) will be collected by encrypted protocol SSL (Secure Socket Layer) to Unicredit or Paypal, a provider of related remote electronic payment services, without third parties in any way have access. The credit card information will never be displayed ULISSE S.P.A.. Only information relating to the payment will be used by ULISSE S.P.A.only to complete the procedures relating to your purchase or issuing relevant refunds in case of any returns, as a result of exercising your right of cancellation, or if it is necessary to prevent or report to the police commission of fraud glamourstore.it. The price for the purchase of products and shipping, as indicated in the order form, will be charged to your credit card/debit card at the shipment of products purchased.

4. Shipping and delivery of products

The method of delivery will be indicate during the checkout process.

Please pay attention to what is reported in this section because the directions are an integral and substantial part of these Conditions of Sale and, therefore, consider yourself fully known and accepted at the time of transmission of the order form.

5. Customer

You can ask any question ULISSE S.P.A.S through our services: contact customer service here. For any clarification or any complaint you can also contact ULISSE S.P.A. by phone +39 0733 880716 or by email: ecommere@glamourstore.it. Our customer service is available Monday to Friday from 10.00 to 12.00 and from 15.00 to 18.00, Italian Holydays are excluded. For more information, go to CONTACTS and HELP in the SERVICES section.

6. Right of cancellation

You have the right to terminate its contract with ULISSE S.P.A., without penalty and specifying the reason, within  (15) days from the date of receipt of goods purchased on glamourstore.it. The cost of return shipment are paid by the customer. To terminate the contract send an email to ecommerce@glamourstore.it, indicating:

• last name and first name

• Order Reference (eg. KSQBREJCW)

• Reason for return

• tel.

Once you have received the email and got the agreements, you can send the goods to the following address:

ULYSSES SPA

S.S. 16 Km. 333 + 950

62018 Porto Potenza (MC), Italy

Before you send, make sure the products are in the same condition as you received them, including boxes for shoes, packs, labels, envelopes and any original instruction booklets. We will not accept returns that do not meet all the conditions required, in this case the items will eventually be returned to your address and your expenses.

If the return right is exercised in the manner and time limits specified in this paragraph, ULISSE S.P.A.S shall refund any amounts paid for the purchase of goods, excluding shipping charges for delivery of products purchased. ULISSE S.P.A. will return, in addition to the money collected for the purchase of products, including shipping costs for delivery of products purchased and customs charges for imports of products from extra CEE states, only if the return of products takes place for reasons attributable to ULISSE S.P.A., as in the case where products do not possess the essential characteristics promises to be defective in manufacture or there were errors in the delivery.

The money will be refund in the shortest possible time and in any event within  (15) days from the date on which ULISSE S.P.A.S has become aware of your Right of cancellation, we will activate the refund procedure, once checked for proper execution of the terms and conditions stated above. If you do not comply with the procedures and time limits for exercising your right of cancellation, as specified in this paragraph, will not be entitled to refund of sums already paid to ULISSE S.P.A., but you shall be entitled, at your expense, in the products state in which they were returned to ULISSE S.P.A.. Otherwise, ULISSE S.P.A. will keep the products in addition to sums already paid for their purchase.

7. Time and refund methods

After returning products, ULISSE S.P.A.S provides the necessary investigations related to compliance with the same conditions and terms stated in the previous paragraph. In the event that the verification will be successfully concluded, ULISSE S.P.A.S shall send you by email, confirmation of acceptance of returned products. Whatever the payment you used, the refund is activated by ULISSE S.P.A. within thirty (30) days from the date on which ULISSE S.P.A. became aware of your Right of cancallation upon verification of the proper implementation of your right to cancallation and acceptance of returned products. Refund will be made using the same payment system used for the order or by bank transfer.
.8. Privacy

You will find information on how we treat your personal information by accessing the PRIVACY section. Please also read, if you have not already done so, the Terms and Conditions of Use because they contain important information about how we treat personal information of our users and the security systems adopted. For further information on our Privacy Policy you can contact the following e-mail privacy@glamourstore.it or by ordinary mail, at our head office, C.so Vittorio Emanuele, 62, 62012 Civitanova Marche (Macerata), Italy.

9. Applicable law and dispute resolution

The General Conditions of Sale are governed by Italian Laws and in particular by Legislative Decree No 6 Sept. 2005. 206 on distance contracts and by Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce. In case of disputes between ULISSE S.P.A. and each end user, arising from the General Conditions of Sale, the jurisdiction is the Forum of Macerata.

10. Edit and update

The General Conditions of Sale may be modified in any moment in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication on www.glamourstore.it.